Member Services Center

The Mandell JCC's Member Services Center is conveniently located in the front lobby. Prospective members and members alike will find the member services staff eager to serve you during all operating hours. 

Interested in a Membership?
Membership representatives can be reached at the Member Services Center in person or by phone at
860-236-4571.  Scroll to the bottom of this page to find out more.

Membership Cards
Cards are available at the Member Services Center and are required for all members (age 5 and over). Cards must be presented when entering the fitness facility. There is a $5 charge for the replacement of a lost card.

A JCC member must accompany all guests. Local residents may be a guest up to three times in a calendar year. There is no limit of use by guests who reside out-of-state full time.  Guest Policies

JCC guest pass prices are as follows:

  • Under 18 years of age: $8
  • 18 years and older: $10
  • Family: $25

Class, Program and Event Registration
There are two convenient ways to register:

  • By phone at 860-236-4571
  • In person at the Member Services Center

Gift Cards
Gift cards make great gifts and may be purchased at the Member Services Center or by phone at 860-236-4571.

Finding an Out-of-Town JCC
Your JCC membership provides eligibility to use facilities at most affiliated American and Canadian JCCs while visiting those cities. Please check with the JCC that you plan to visit for their specific policy. For a detailed directory of all affiliated JCCs and YM-YWHAs in North America, visit the JCCA website ( or call the JCC Association toll free at 1-877-4-JCC-237. Please note that our key tag cards do not identify you as a valid member, so be sure to stop by the Member Services Center for a verification form that will confirm your membership to our JCC.

Financial Assistance
Financial assistance is available for those who qualify. You can download a fee reduction application or request one from the Member Services Center.

Changes to Membership
Please stop by the Member Services Center or call 860-236-4571 to change your address or make changes (upgrades or downgrades) to your membership. Membership may be upgraded at any time. Downgrades will be processed as of the first of the following month. You may add caregivers to your membership by written request; please include their name and date of birth.

Ready to join? Have questions about what membership program is right for you? Contact the Member Services Center at 860-236-4571, or Of course, we invite you to take a tour of our terrific facility, so stop by the Member Services Center. Directions to the JCC>>

Facility Tours
Tours are available on days the Center is open during the following hours: 

  • Monday through Thursday, 9:00am–8:30 pm
  • Friday 9:00am–6:30 pm
  • Saturday & Sunday, 10:00am–4:00pm

Membership Plans
Membership Benefits

Save time!  Print our Membership Application to bring in when you visit. 

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